Dear Customer,
   
  We would be grateful if you could please help us to improve our service to you by completing the following questionnaire. Your response will be used to enable us to review the quality of services provided by this service centre.
   
  Please find below details of the supplier used and date of visit.
   
 
Service Centre Name: Aftercare Response Wednesbury (National Mobile)
Date Of Work: 27 Dec 2023
Booking Reference: 131725443
 
       
  Please complete the questions below with your rating for the service experienced. If a service was not used please mark it as N/A (Not applicable).  
  Premises  
  On this occasion how did you find the quality of the premises?
V.Poor Poor OK Good Excellent N/A  
 
  Staff Attitude  
  In having work carried out by this supplier, how would you rate the overall attitude of the staff encountered?
V.Poor Poor OK Good Excellent N/A  
 
  Work Carried Out  
  Was all the work completed with no requirement to re-book at a future date?
Yes No  
 
  How would you rate the work carried out?
V.Poor Poor OK Good Excellent N/A  
 
  Communication  
  How would you rate the supplier’s explanation of the work completed on return of your vehicle?
V.Poor Poor OK Good Excellent N/A  
 
  Overall  
  Please provide an overall rating of your experience of the supplier on this occasion
V.Poor Poor OK Good Excellent N/A  
 
  Recommendation  
  Would you be happy to recommend this supplier to others?
Yes No  
 
   
  Any other comments
  If there are any other comments or issues relating to the work or supplier that you would like to bring to our attention please provide the details below
   
 
   
  Once you have completed all the survey questions, please click 'Submit' to forward your responses.
   
  Thank you for your assistance.
   
  Yours sincerely,
   
  Bernice Dean
  Operations Manager
   
  Submit